HHSE Privacy Policy

Your Privacy

Hershey Harrisburg Sports & Events Authority (HHSE), a division of Visit Hershey & Harrisburg (VHH), recognizes and respects the importance of your privacy. The following information will provide details of HHSE policies to maintain ethical and legal standards regarding site visitation practices and gathering information.

We may use your address to help diagnose problems with our server. We may also use cookies to collect certain information based upon user behavior/patterns while visiting the hhsportsandevents.com site or interacting with our advertisements, sometimes across multiple devices.  This information may include the Uniform Resource Locator (URL) that you just came from (whether this URL is on the site or not), which URL you next go to (whether this URL is on the site or not), what browser you are using, and your IP address (which provides` general location data). Certain features of the web site may only be available through the use of such tools. We may share this information with our service providers to monitor how effective our advertisements are at inspiring you to visit the Hershey Harrisburg Region. 

This site contains links to other sites. Neither HHSE nor its parent organization, VHH, is responsible for the content, privacy, accuracy, and practices of any linkable web sites.
 

Registration Information

HHSE’s newsletter form asks for name, email address, and the company, event, or organization that you represent. Visitors supplying this information are voluntarily providing details to assist HHSE in processing enewsletter requests. This contact information is only used by HHSE and will not be shared or sold to any other business or organization.
 

Introduction

Hershey Harrisburg Sports & Events Authority (HHSE) is a division of Visit Hershey & Harrisburg (VHH). The mission of the Hershey Harrisburg Sports & Events Authority is to promote sports tourism and events initiatives in the Hershey Harrisburg Region, to forge mutually beneficial partnerships with new and existing clients, support locally produced events to expand audiences, encourage participation in physical activity and community events as a means to increase overall health and wellness for persons of all ages and abilities, and drive economic development as it relates to sports and events tourism.

Visit Hershey & Harrisburg (VHH) is the official non-profit partnership-based Destination Marketing Organization serving Dauphin County in Pennsylvania. Visit Hershey & Harrisburg is responsible for developing and executing comprehensive sales, marketing, and communication programs to compete for leisure, business, group, and sporting event travel market segments among leading and national destinations.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes HHSE’s policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Data Protection Officer and Data Protection Representative

Hershey Harrisburg Sports & Events Authority (HHSE) is a division of Visit Hershey & Harrisburg, each being jointly located in Harrisburg, Pennsylvania, in the United States. VHH has appointed an internal data protection officer to guide operating procedures for all VHH-owned sites, including hhsportsandevents.com. For questions and concerns specific to hhsportsandevents.com, questions may be directed to the designated HHSE data protection representative via the contact information below. For the balance of the Privacy Policy, the contact information for the HHSE data protection representative will be repeated.

HHSE Data Protection Representative

Name: Allison Rohrbaugh

Address: 3211 N Front Street, Suite 301-B, Harrisburg, PA 17110

Phone: 717.231.2980

Email: hhsenewsletter@hhsportsandevents.com

VHH Data Protection Officer

Name: Heather Novack

Address: 3211 N Front Street, Harrisburg, PA 17110

Phone: 717.231.2982

Email: info@hersheyharrisburg.org

Consumer Privacy Information

How we collect and use (process) your personal information

HHSE collects personal information about its consumers. With a few exceptions (and with those exceptions being referenced below as they pertain to owned events), this information is limited to responses like: first name, last name, home address, email, and phone number. We use this information to provide customers with goods and services, including e-newsletters and the like. HHSE only collects data we see as necessary from our customers. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of HHSE services.

Personal information you give to us

A. Publications

HHSE offers content for our consumers. HHSE consumers may receive newsletters by email, after a Consumer profile is created with us which involves providing HHSE with at least your first name and last name, and email address. HHSE does not share this information with any third party. The request record is stored in our CRM, where the data is kept on an Edge Hosting managed server that is EU-U.S. Privacy Shield Framework certified (matches the same standards as European data centers) and/or securely stored by our email service provider in a data storage and processing location in a US-based data center.

Consumers may manage their HHSE email newsletter subscriptions by subscribing or unsubscribing at any time in a link at the bottom of the email or by contacting us directly. If you have any difficulties managing your email or other communication preferences with HHSE, please contact us at hhsenewsletter@hhsportsandevents.com.

B. Participation in HHSE-Operated Events

HHSE, as the sports & events division of VHH, operates sports activities and special events. These events have unique websites and unique Privacy Policies, but we feel it to be prudent and transparent to include their overviews here as links to those sites are prominent on hhsportsandevents.com.

Participants or players in these events may be asked to submit personal information including but not limited to information such as name, email, phone numbers, mailing address and date of birth. We may require this information for registration purposes, to allow us to communicate with parents/guardians, and to provide information about the HHSE-sponsored event and additional services or promotions that may be relevant.

Similarly, for coaches, managers, parents/guardians of registered participants and players, umpires, and other volunteers, employees, and event staff, we may collect or require personal information including names, mailing addresses, telephone numbers, and email addresses. We require this information for registration purposes and to allow us to communicate effectively. Umpires, referees, volunteers, employees, and event staff may also be required to provide their dates of birth, social security numbers, and other government issued identification card numbers for the limited purpose of conducting background checks.

If you attend certain events or participate in certain activities at HHSE-sponsored events, we may require you to provide certain personal information. For example:

If you attend our Big 26 Baseball Classic tryouts or participate in the Buddy Program, we require your personal information in order to enroll, including name, mailing address, telephone number, email address, date of birth, medical information for safety and emergency purposes, and financial information to pay the fee.

Participants may, at any time, opt out of participating in an event and from receiving event information and future communications.

C. Your correspondence with HHSE for Consumers

If you correspond with us by email, the postal service, or other form of communication, we may retain such correspondence and the information contained in it and use it to respond to your inquiry. As always, if you wish to have HHSE “erase” your personal information or otherwise refrain from communicating with you, please contact us at hhsenewsletter@hhsportsandevents.com.

D. Purposes for processing your data for Consumers

As explained above, HHSE processes your data to provide you with the goods or services you have requested, including partnership services, events, publications and other content, and training. We use this information to refine our goods and services to better tailor them to your needs and to communicate with you about other services HHSE offers that may assist you in visiting our region. 

Use of the visithersheyharrisburg.org website for Consumers

As is true of most other websites, HHSE’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of the HHSE website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. The HHSE’s website also uses cookies.

Cookies and web beacons

Cookies are pieces of data that a Web site transfers to a user's hard drive for record-keeping purposes. Web beacons are transparent pixel images that are used in collecting information about website usage, e-mail response and tracking.

The Site uses cookies and Web beacons to provide enhanced functionality on the site (e.g., user ID and password prompts) and aggregate traffic data (e.g., what pages are the most popular). These cookies may be delivered in a first-party or third-party context. HHSE may also use cookies and web beacons in association with e-mails delivered by HHSE. Our Site also captures limited information (user-agent, HTTP referrer, last URL requested by the user, client-side and server-side clickstream) about visits to our Site; we may use this information to analyze general traffic patterns and to perform routine system maintenance. Web beacons may also be used to determine travel preferences when browsing online. A third-party service we currently use assigns a unique identifier (a random, unique string of characters) to the user. These tags do not collect an individual's name, username, email address or physical address, but we may store and associate a hashed email address or a mobile device ID with the tag data that is collected. Through these identifiers, information about what the user does on our website is collected. This third party may engage in cross-device data collection and targeting, when the relevant data is collected to build segments.

You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your browser.

Additionally, HHSE’s site contains links to other sites. Please be aware that we are not responsible for information collection processes on these sites and cannot control how the information is used. We suggest reviewing the privacy policies on any external linked sites.

This website also uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purposes of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however; please note that if you do this you may not be able to use the full functionality of this website. By using the HHSE website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

When and how we share information with others for Consumers

For consumers, the HHSE website uses interfaces with social media sites such as Facebook, Instagram, and others. If you choose to "like" or share information from the HHSE website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your site visit to your personal data.

Transferring personal data from the EU to the US

HHSE endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with HHSE and the practices described in this Privacy Notice. HHSE also minimizes the risk to your rights and freedoms by requesting only the data necessary to facilitate communication and execution of mutually understood goals, and by purging sensitive information (especially in the case of but not limited to event registrations) in a timely fashion.

Data subject rights

This Privacy Notice is intended to provide you with information about what personal data HHSE collects about you and how it is used. If you have any questions, please contact us at hhsenewsletter@hhsportsandevents.com.

If you wish to confirm that HHSE is processing your personal data, or to have access to the personal data HHSE may have about you, please contact us at hhsenewsletter@hhsportsandevents.com.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside HHSE might have received the data from the HHSE; what the source of the information was (if you didn’t provide it directly to HHSE); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by HHSE if it is inaccurate. You may request that HHSE erase that data or cease processing it, subject to certain exceptions. You may also request that HHSE cease using your data for direct marketing purposes.

Reasonable access to your personal data will be provided at no cost to HHSE/VHH partners and others upon request made to HHSE at hhsenewsletter@hhsportsandevents.com. If access cannot be provided within a reasonable time frame, HHSE will provide you with a date when the information will be provided. If for some reason access is denied, HHSE will provide an explanation as to why access has been denied.

Security of your information

To help protect the privacy of data and personally identifiable information you transmit through use of this Site, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.

Data storage and retention

Your personal data is stored by HHSE on the servers of the cloud-based database management services HHSE engages, located in the United States. HHSE retains data for the duration of the customer’s or partner’s business relationship with HHSE. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact HHSE’s data protection representative at hhsenewsletter@hhsportsandevents.com.

Changes and updates to the Privacy Notice

By using this Site, you agree to the terms and conditions contained in this Privacy Notice and Conditions of Use and/or any other agreement that we might have with you. If you do not agree to any of these terms and conditions, you should not use this Site nor any HHSE benefits or services. You agree that any dispute over privacy or the terms contained in this Privacy Notice and Conditions of Use, or any other agreement we have with you, will be governed by the laws of the Commonwealth of Pennsylvania. You also agree to arbitrate such disputes in Pennsylvania, and to abide by any limitation on damages contained in any agreement we may have with you.

As our organization, partnership and benefits change from time to time, this Privacy Notice and Conditions of Use is expected to change as well. We reserve the right to amend the Privacy Notice and Conditions of Use at any time, for any reason, without notice to you, other than the posting of the amended Privacy Notice and Conditions of Use at this Site. The provisions contained herein supersede all previous notices or statements regarding our privacy practices and the terms and conditions that govern the use of this Site.

Questions, concerns or complaints, please contact

HHSE Data Protection Representative

Name: Allison Rohrbaugh
Address: 3211 N Front Street, Suite 301-B, Harrisburg, PA 17110
Phone: 717.231.2980
Email: hhsenewsletter@hhsportsandevents.com

Client and Stakeholder Privacy Information

How we collect and use (process) your personal information

HHSE collects personal information about its clients and local stakeholders. With a few exceptions, this information is limited to the kinds of information that can be found on a business card: first name, last name, job title, employer name, work and/or home address, work and/or home email, and phone number. We use this information to provide clients and local stakeholders with goods and services, including event support, e-newsletters, and the like. HHSE only collects data we see as necessary from our clients and local stakeholders. We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of HHSE services.

Personal information you give to us:

Clients & Local Stakeholders

When you become a client or local stakeholder, we collect information about you including (but not limited to) your name, your employer’s name, your work address (including your country location), and your email address. We may also collect your personal email address, a personal mailing address, and a mobile phone number. 

A. Live events and web conferences

HHSE hosts events for our clients and local stakeholders. These include in-person meetings, phone conference calls, etc., (collectively “events”). If you register for one of our events and you are a client or local stakeholder, we will access the information in your client or stakeholder account to provide you with information and services associated with the event.

We may keep a record of your participation in HHSE events as an attendee. It is used to help HHSE understand our clients’ and local stakeholders’ needs and interests to better tailor our products and services to meet your needs.

B. Publications

HHSE offers content for our clients and local stakeholders. HHSE clients and local stakeholders may receive newsletters by email, after a client profile is created with us which involves providing HHSE with at least your first name and last name, and email address. HHSE does not share this information with any third party. The request record is stored in our CRM, where the data is kept on an Edge Hosting managed server that is EU-U.S. Privacy Shield Framework certified (matches the same standards as European data centers).

Clients and local stakeholders may manage their HHSE email newsletter subscriptions by subscribing or unsubscribing at any time in a link at the bottom of the email or by contacting us directly. If you have any difficulties managing your email or other communication preferences with HHSE, please contact us at hhsenewsletter@hhsportsandevents.com.

C. Your correspondence with HHSE for Clients and Local Stakeholders

If you correspond with us by email, the postal service, or other form of communication, we may retain such correspondence and the information contained in it and use it to respond to your inquiry. As always, if you wish to have HHSE “erase” your personal information or otherwise refrain from communicating with you, please contact us at hhsenewsletter@hhsportsandevents.com.

D. Purposes for processing your data for Clients and Local Stakeholders

As explained above, HHSE processes your data to provide you with the goods or services you have requested, including event support, publications, and other content. We use this information to refine our goods and services to better tailor them to your needs and to communicate with you about other services HHSE offers that may assist you in hosting sports & events in our region.

Use of the hhsportsandevents.com website for Clients and Local Stakeholders

As is true of most other websites, HHSE’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of the HHSE website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences. The HHSE’s website also uses cookies.

Cookies and web beacons

Cookies are pieces of data that a Web site transfers to a user's hard drive for record-keeping purposes. Web beacons are transparent pixel images that are used in collecting information about website usage, e-mail response and tracking.

The Site uses cookies and Web beacons to provide enhanced functionality on the site (e.g., user ID and password prompts) and aggregate traffic data (e.g., what pages are the most popular). These cookies may be delivered in a first-party or third-party context. HHSE may also use cookies and web beacons in association with e-mails delivered by HHSE. Our Site also captures limited information (user-agent, HTTP referrer, last URL requested by the user, client-side and server-side clickstream) about visits to our Site; we may use this information to analyze general traffic patterns and to perform routine system maintenance. Web beacons may also be used to determine travel preferences when browsing online. A third-party service we currently use assigns a unique identifier (a random, unique string of characters) to the user. These tags do not collect an individual's name, username, email address or physical address, but we may store and associate a hashed email address or a mobile device ID with the tag data that is collected. Through these identifiers, information about what the user does on our website is collected. This third party may engage in cross-device data collection and targeting, when the relevant data is collected to build segments.

You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your browser.

Additionally, HHSE’s site contains links to other sites. Please be aware that we are not responsible for information collection processes on these sites and cannot control how the information is used. We suggest reviewing the privacy policies on any external linked sites.

This website also uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purposes of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however; please note that if you do this you may not be able to use the full functionality of this website. By using the HHSE website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

When and how we share information with others for Clients and Local Stakeholders

We process your personal information for client administration, to deliver benefits and services to you, and to inform you of HHSE-related events, content, and other benefits or opportunities associated with your Client and Local Stakeholder designation. HHSE may also use this information to help HHSE understand our clients’ and local stakeholders’ needs and interests to better tailor our products and services to meet your needs.

Information about clients and local stakeholders are maintained in association with a client and local stakeholder account. The personal information HHSE collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, HHSE engages third parties to email information to you in the form of e-newsletters.

For clients and local stakeholders, the HHSE website uses interfaces with social media sites such as Facebook, Instagram, and others. If you choose to "like" or share information from the HHSE website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your site visit to your personal data.
 

Transferring personal data from the EU to the US

HHSE endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with HHSE and the practices described in this Privacy Notice. HHSE also minimizes the risk to your rights and freedoms by not collecting or storing sensitive information about you.

Data subject rights

This Privacy Notice is intended to provide you with information about what personal data HHSE collects about you and how it is used. If you have any questions, please contact us at hhsenewsletter@hhsportsandevents.com.

If you wish to confirm that HHSE is processing your personal data, or to have access to the personal data HHSE may have about you, please contact us at hhsenewsletter@hhsportsandevents.com.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside HHSE might have received the data from the HHSE; what the source of the information was (if you didn’t provide it directly to HHSE); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by HHSE if it is inaccurate. You may request that HHSE erase that data or cease processing it, subject to certain exceptions. You may also request that HHSE cease using your data for direct marketing purposes.

Reasonable access to your personal data will be provided at no cost to VHH partners and others upon request made to HHSE at hhsenewsletter@hhsportsandevents.com. If access cannot be provided within a reasonable time frame, HHSE will provide you with a date when the information will be provided. If for some reason access is denied, HHSE will provide an explanation as to why access has been denied.

Security of your information

To help protect the privacy of data and personally identifiable information you transmit through use of this Site, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those employees who need to know that information to provide benefits or services to you. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities.

Data storage and retention

Your personal data is stored by HHSE on the servers of the cloud-based database management services HHSE engages, located in the United States. HHSE retains data for the duration of the customer’s, client’s, or local stakeholder’s relationship with HHSE. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact HHSE’s data protection representative at hhsenewsletter@hhsportsandevents.com.

Changes and updates to the Privacy Notice

By using this Site, you agree to the terms and conditions contained in this Privacy Notice and Conditions of Use and/or any other agreement that we might have with you. If you do not agree to any of these terms and conditions, you should not use this Site or any HHSE benefits or services. You agree that any dispute over privacy or the terms contained in this Privacy Notice and Conditions of Use, or any other agreement we have with you, will be governed by the laws of the Commonwealth of Pennsylvania. You also agree to arbitrate such disputes in Pennsylvania, and to abide by any limitation on damages contained in any agreement we may have with you.

As our organization, partnership and benefits change from time to time, this Privacy Notice and Conditions of Use is expected to change as well. We reserve the right to amend the Privacy Notice and Conditions of Use at any time, for any reason, without notice to you, other than the posting of the amended Privacy Notice and Conditions of Use at this Site. The provisions contained herein supersede all previous notices or statements regarding our privacy practices and the terms and conditions that govern the use of this Site.

Questions, concerns or complaints

Please contact HHSE data protection representative:

HHSE Data Protection Representative

Name: Allison Rohrbaugh

Address: 3211 N Front Street, Suite 301-B, Harrisburg, PA 17110

Phone: 717.231.2980

Email: hhsenewsletter@hhsportsandevents.com

-or-

VHH Data Protection Officer

Name: Heather Novack

Address: 3211 N Front Street, Harrisburg, PA 17110

Phone: 717.231.2982

Email: info@hersheyharrisburg.org